Here is the Complete Privacy Policy updated with the inclusion of your partner suppliers in section 6:
Privacy Policy
Last update: [Date]
The purpose of this confidentiality policy is to inform users of the site www.agara.com how their personal data is collected, processed, stored and protected, in accordance with the law. General Data Protection Regulation (GDPR - EU 2016/679) and the French Data Protection Act.
1. Data controller
- The data controller is :
Aurélien Louali - Self-employed entrepreneur registered under SIRET number XXXXXXXXXXXXXX
- Address:
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX - Contact e-mail :
agara@gmail.com
2. Data collected
We collect only the data necessary for :
-
Order management and customer service;
-
To improve site navigation;
-
The possible sending of personalised communications (with consent).
The following data may be collected:
-
First name and surname ;
-
Postal address;
-
E-mail address ;
-
Telephone number ;
-
Order and payment information (via Stripe) ;
-
IP address and browsing data (via analytical cookies) ;
-
Any other information provided voluntarily via our forms.
3. Purposes of processing
Your data is processed for the following purposes:
-
Order processing ;
-
Billing ;
-
Product delivery ;
-
Response to requests via contact form;
-
Anonymous visitor statistics ;
-
Securing the site.
No data is used for advertising purposes without your explicit consent.
4. Legal basis for processing
Data is processed on the basis of :
-
From contract Order processing ;
-
From consent : sending marketing communications or newsletters (opt-in) ;
-
From thelegal obligation invoice retention, fraud prevention ;
-
From thelegitimate interest Enhanced user experience.
5. Data retention period
Your personal data will be kept for :
-
The time required to complete the order and provide customer service;
-
Up to 3 years after the last commercial interaction, for customer follow-up purposes;
-
10 years for accounting data, in accordance with tax obligations.
6. Recipients of data
Your personal data are strictly accessible:
-
To the site editor www.agara.com and, where appropriate, to the members of his or her team;
-
Technical and commercial service providers involved in the execution of your order:
-
Stripe (secure online payment management),
-
La Poste and DPD (delivery services, including international),
-
The partner supplierswhen the shipment is made directly by them:
-
Plant music,
-
Choosing life,
-
Arc En Ciel Innovations,
-
StructWater.
-
-
These recipients only have access to the data required for the proper performance of their services (preparation, dispatch, invoicing). Each of them undertakes to respect the confidentiality of personal data, in accordance with the regulations in force.
The site editor does not sell by no means your data to third parties for commercial purposes.
7. Data security
We implement all the necessary security measures (secure hosting, firewall, SSL encryption, access protection) to guarantee the confidentiality and integrity of your data.
8. Your rights
In accordance with current legislation, you have the following rights:
-
Right of access to your data ;
-
Right of rectification of your data ;
-
Right to erasure ("right to be forgotten");
-
Right to restrict processing ;
-
Right to portability ;
-
Right to objectincluding commercial canvassing;
-
Right to withdraw your consent at any time.
To exercise your rights, simply contact us by e-mail at :
agara@gmail.com
We undertake to respond within a maximum of 30 days.
9. Cookies
The site uses cookies necessary for the proper operation of the site and for statistical analysis of traffic.
You can accept or refuse non-essential cookies from the banner provided on your first visit.
10. Transfers outside the EU
No personal data is transferred to a country outside the European Union, unless this is made necessary by a service provider (e.g. Stripe), in which case the transfer is governed by contractual clauses that comply with the RGPD.
11. Changes to the privacy policy
We reserve the right to modify this policy at any time.
Users will be informed of any updates via a notification on the site or by e-mail if applicable.
12. Contact
If you have any questions about this policy or your personal data, please contact us at: agara@gmail.com